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Purchase Policy Conditions

Welcome to Kortney Olson’s site. By accessing and subscribing to our digital personal training and development programs, you agree to comply with the following Terms and Conditions. These Terms and Conditions govern your use of our website, services, and products. Please read them carefully.

  1.  Purchase Currency: All purchases made on our website are billed in U.S. Dollars (USD). Prices displayed on our site will always include the USD designation to clearly indicate the currency.
  2. Customer Service Contact Information: We strive to provide excellent customer service. If you need assistance, you can reach us via the following contact methods -  

    Email: [email protected]
    Live Chat: Available during regular business hours (please check our website for chat availability)

  3.  Fulfillment Policies:

    Refund Policy
    Your satisfaction is our top priority. If you are unhappy with your subscription or our programs in any way, please email [email protected] before the end of your current billing month to request a refund.

    Shipping and Delivery Policy
    As our offerings are digital products, there is no physical delivery required. Upon completing your purchase, you will receive immediate access to our digital training materials through your account.

    Return Policy and Process
    Because our products are digital, there are no returns for downloadable or accessed content. However, refunds are provided under the conditions outlined in our refund policy.

    Cancellation Policy
    You may cancel your subscription at any time by contacting us at [email protected]. If you cancel before the end of your current billing cycle, your subscription will not renew, and you will not be billed for the following cycle.

  4. Legal and Export Restrictions: Our programs and services are available internationally; however, specific restrictions may apply based on your country’s laws and regulations. By accessing our content, you confirm that you comply with any applicable local laws or export restrictions that may apply to digital products in your country.
  5. Privacy Policy: We respect your privacy and are committed to protecting your personal information. Our [Privacy Policy](link to your Privacy Policy) explains how we collect, use, and share your information. By using our site, you consent to the collection and use of your information as outlined in our Privacy Policy - https://www.kortneyolson.com/privacy-policy/  
  6. Business Address: For any written correspondence, please use the following address: PO Box 74567, Las Vegas NV 89117 USA   
  7. Promotions and Discounts: We may occasionally offer promotions or discounts on our products. Each promotion will have specific terms and conditions, which will be clearly displayed on our website and applicable during the checkout process. Please review these terms before participating in any promotion  
  8. Security of Payment Information: Your security is important to us. We adhere to PCI compliance standards to ensure your payment information is securely processed. All transactions are protected by HTTPS encryption, and we work with Stripe to offer a secure, trustworthy payment experience. Rest assured, your payment information is handled with the utmost care and will not be shared with third parties.
  9. Changes to Terms: We reserve the right to update or modify these Terms and Conditions at any time. Please review this page periodically for changes. By continuing to use our services after any changes, you agree to the modified Terms.

Updated: October 17th, 2024.